Returns and Refunds
You may return your purchase in ORIGINAL CONDITION for any reason within 30 days of receipt for an exchange or a refund of the purchase price excluding our shipping and handling costs. Our products are offered with free shipping, so please be aware that if you return the product our actual outbound shipping and handling costs will be deducted from your return refund. In addition some of our brands (TZ Case, Winn International) carry a restocking fee which will be deducted from your refund should you wish to make a return or exchange. Upgraded shipping costs will not be refunded. However, before you can ship an item back to us please call or email us with your original order number in order to receive a return packing slip. Returns are not accepted on merchandise without original packaging or accompanying tags. Be sure to pack your item securely to prevent damage in transit. Damaged items will not be accepted for return. Please contact us via email or phone to request a Return Merchandise Authorization number. The returning item must have a Return Merchandise Authorization number. Unauthorized returns will not be accepted.